Monro Casino Safer-Play Controls
The recorded safer-play information describes a set of account tools and self-exclusion options. It also states that online casino gambling is recreation and should not be viewed as a way to make a living.
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This table sets out the recorded self-exclusion options, request route, and effects. The account-control details recorded for Monro Casino should be read separately from these self-exclusion effects.
| Dimension | Recorded detail |
|---|---|
| Duration options | Temporary or permanent |
| Request method | Contact support |
| Account effect | Support can restrict the account |
| Website access | Access to the website is blocked |
| Promotional materials | Promotional materials stop |
The listed safer-play tools are:
- Deposit limit
- Loss limit
- Bet limit
- Self-Limitation
- Self-Exclusion
- Temporary account restriction
- Permanent account restriction
Individual limit amounts and durations for deposit, loss, and bet limits are not provided in the recorded details.
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This table records the separate account rules, including registration information, the one-account restriction, and the stated account-closure conditions.
| Control | Recorded requirement or condition |
|---|---|
| Minimum age | 18 or the legal age of majority in the player’s jurisdiction |
| Registration field | Email address |
| Registration field | Password |
| Registration field | Name |
| Registration field | Date of birth |
| Registration field | Passport details |
| Registration field | Phone number |
| One account per | Player |
| One account per | Household |
| One account per | Email address |
| One account per | IP address |
| Duplicate accounts | Duplicate accounts are closed |
| Duplicate-account transactions | Transactions are null and void |
| Duplicate-account bets or deposits | May be returned at the company’s discretion |
| Duplicate-account refunds, winnings, or bonuses | May be lost and reclaimed |
| Player-requested closure | Request by email to help-monro@support.win |
| Company-initiated closure | The company may delete or close accounts without prior notice for defined breaches |